Your public lab website
The pages of your lab website, what patients can do on each one, and where each page's content is managed.
The pages
Your website is designed for phones first: on a phone it has a bottom tab bar like an app, and on a computer a normal top menu. Every page is available in English and Arabic.
| Page | What patients do there | Managed from |
|---|---|---|
| Home | See your offers, featured tests, branches and reviews; book a visit; sign in | Website Builder |
| Tests | Search tests and packages, filter by category, fasting or home collection, read preparation instructions, add tests to a booking | Catalog and Website Catalog |
| Test / package details | Preparation, sample type, result time, price and packages that include it | Catalog and Website Catalog |
| Offers | Current offers with countdowns and a Book this offer button | Offers |
| Book a home visit | Send a home collection request without an account | Website settings > Features |
| Blog | Read your health articles | Blog |
| Contact | Call, WhatsApp, email, branches, send a complaint or question and track it | Website settings, Branches |
| Patient portal | Results, family, orders, trends and more | See Patient portal and app |
The website address
Your website lives at /labs/your-lab-name on the Kashef domain. Copy it from Website settings > Publishing and share it on social media, print it on reports, and add it to WhatsApp messages.
Prices and visibility
Whether prices, discounts, packages, result times and sample types are shown is set once in Website settings > Tests catalog. Which tests appear, and which are featured, is set in the Website Catalog.
Look and feel
Your name, logo, colours and theme are set in Website settings. The order and content of the home page sections are set in the Website Builder.
Search engines
The page title and description in Website settings > Search (SEO) are what Google and link previews show. Test pages also get their own titles from the test names, which helps patients find them.
Tips for a website that patients use
- Keep test names and preparation instructions accurate; they are the most visited pages.
- Show prices if you can; patients often leave when they cannot see a price.
- Make Book a home visit easy to find and answer requests quickly.
- Add your branches with clear opening hours and a working phone number.